ارسل ملاحظاتك

ارسل ملاحظاتك لنا







Role of Exploratory Factor Analysis Applicability of TQM practices on the Items of Quality Culture in the Kingdom of Saudi Arabia

المصدر: مجلة كلية التجارة للبحوث العلمية
الناشر: جامعة الإسكندرية - كلية التجارة
المؤلف الرئيسي: Al-Otaibi, Faihan Mosaad Saud (Author)
المجلد/العدد: مج52, ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2015
الصفحات: 1 - 12
DOI: 10.21608/ACJ.2015.63508
ISSN: 1110-7588
رقم MD: 992808
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
Total Quality Management | Quality Culture | Saudi Arabian Construction
رابط المحتوى:
صورة الغلاف QR قانون
حفظ في:
المستخلص: This study aims to investigate the relationship between Total Quality Management (TQM) practices and quality culture in Kingdom of Saudi Arabia. The samples comprised 388 samples and data was collected through a questionnaire from the managers of leading construction companies in the Kingdom of Saudi Arabia. The respondents were requested to answer self-administered questionnaires, and send their feedback to the researcher, where 5 points rating scale was used to elaborate on varying responses. Additionally, this study employed multiple regression analysis in order to test the relationship between independent variables (TQM practices namely, education and training, customers focus, information and analysis, continuous improvement, process management and top management commitment) and dependent variable (quality culture). The results of this study revealed a positive relationship between education and training and quality culture. In the same path, the results revealed a positive association between customer focus and quality culture and a positive association between information and analysis and quality culture. Additionally, the results also revealed a positive relationship between continuous improvement and quality culture and a positive relationship between process management and quality culture. Finally, the study results showed a positive top management commitment-quality culture relationship. The study provided recommendations and directions for future research.

ISSN: 1110-7588

عناصر مشابهة