المستخلص: |
This study examines the direct empirical relationship between independent variables (technology, perceived usefulness, accessibility, trust, perceived ease of use) and intention to use internet banking (IB) among 376 SMEs owners in Yemen. Moreover, the research identifies the significance of intention to use IB as a plausible mediator in the relationship between independent variable (technology, perceived usefulness, accessibility, trust, and perceived ease of use) and intention to use IB - intention to use internet banking rates. In this study, technology, perceived usefulness, accessibility, trust, and perceived ease of use are posited as having an influence on intention to use IB rates among SMEs owners in Yemen. For data analysis and hypothesis testing, Structural Equation Modelling and several statistical methods such as the maximum likelihood estimate and regression technique were utilised to understand the dimensionality of the variables. The results show that technology and perceived ease of use negatively influences intention to use, while perceived usefulness, accessibility, and trust were found to positively affect intention to use. Moreover, awareness was found to be significant mediating factors in the relationship among perceived usefulness, accessibility, trust and intention to use IB among SMEs' owners. Awareness was a negative mediating factors in the relationship between technology and perceived ease of use among SMEs' owners. The relationship between awareness, (technology, perceived usefulness, accessibility, trust, perceived ease of use), and intention to use IB play a particularly important role in developing IB among SME in Yemen. Based on research findings, theoretical and practical implications were discussed. Limitations and recommendations for future research were also highlighted.
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