المستخلص: |
This study examines the direct empirical relationship between critical success factors (CSFs) and project success among 250 employees in four telecommunication companies in Yemen, which are Tele-Yemen, MTN Yemen, Y Telecom, and Yemen Mobile. Moreover, the research identifies the significance of project managers’ leadership styles as a plausible mediator in the relationship between CSFs and project success. Understanding leadership style offers valuable insights into the factors contributing to increased project success rates. In this study, transformational leadership, transactional leadership, organisational factors, project factors, and project team factors are posited as having an influence on project success rates in telecommunication companies in Yemen. For data analysis and hypothesis testing, SEM tool and several statistical methods such as the maximum likelihood estimate and regression technique were utilised to understand the dimensionality of the variables. The results show that that project team factors (personnel, communication, technical task, trouble shooting, and monitoring, and feedback) positively influenced project success, while project factors (project mission and project plan/schedule) were found to have a negative effect on project success. Regression results also indicated that organisational factors (top management support, client consultation, and client acceptance) have a positive influence on project success. Moreover, transactional and transformational leadership styles were found to be significant mediating factors in the relationship among organizational factors, project factors, and project success in telecommunication companies. Transactional and transformational leadership styles were found to be negative mediating factors in the relationship between project team factors and project success in telecommunication companies. The relationship among leadership styles, critical success factors, and project success suggests that increasing the success rate of projects may be beneficial to the management of telecommunication companies. Based on research findings, theoretical and practical implications were discussed. Limitations and recommendations for future research were also highlighted.
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