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Emotional Intelligence and Potential Tour Guides in Egypt: Case Study of Tour Guiding Department - El Minia University

المصدر: المجلة الدولية للتراث والسياحة والضيافة
الناشر: جامعة الفيوم - كلية السياحة والفنادق
المؤلف الرئيسي: Rady, Maged M. (Author)
المجلد/العدد: مج8, ع2
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2014
الصفحات: 31 - 37
ISSN: 2636-4115
رقم MD: 999453
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Tour guides | emotional intelligence
رابط المحتوى:
صورة الغلاف QR قانون
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LEADER 02411nam a22002177a 4500
001 1741598
041 |a eng 
044 |b مصر 
100 |9 452282  |a Rady, Maged M.  |e Author 
245 |a Emotional Intelligence and Potential Tour Guides in Egypt:  |b Case Study of Tour Guiding Department - El Minia University 
260 |b جامعة الفيوم - كلية السياحة والفنادق  |c 2014 
300 |a 31 - 37 
336 |a بحوث ومقالات  |b Article 
520 |b Tour guide plays many different roles which contribute positively to the overall quality of the tour and the satisfaction of the tourists. One of the roles is facilitator, this role which means that the tour guides are facilitating and solve problems emerge during the tour. For performing the facilitator role tour guide should have personal traits enable him / her to face any emergency and the emotional intelligence is the most important for performing this role. The concept of emotional intelligence emerged to describe people’s ability to deal with emotion-related issues such as problem solving. The aim of the research is to find out if potential tour guides in Egypt are qualified enough and having the personal traits and the emotional intelligence to perform the different roles of tour guides. The researcher took the students of tour guiding department, El Minia University as an example to explore the potential tour guides qualifications and if they are having the necessary emotional intelligence to perform the different roles of the tour guides especially the facilitator role. The researcher is using a questionnaire technique which was distributed to the students of tour guiding department, faculty of Tourism and Hotels, El Minia University. The findings and the recommendations will be presented. 
653 |a السياحة المصرية  |a الارشاد السياحي  |a الذكاء العاطفي 
692 |b Tour guides  |b emotional intelligence 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 007  |e International Journal of Heritage, Tourism, and Hospitality  |f Al-Mağallah Al-Dawliyyaẗ yaḥah wal Ḍiyafah Lil Turāṯ wal Si  |l 002  |m مج8, ع2  |o 1941  |s المجلة الدولية للتراث والسياحة والضيافة  |v 008  |x 2636-4115 
856 |u 1941-008-002-007.pdf 
930 |d n  |p y 
995 |a HumanIndex 
999 |c 999453  |d 999453 

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