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The Effect of Quality of Work Life on Employee Engagement in the Egyptian Electricity Transmission Company: An Applied Study

المصدر: المجلة العلمية للاقتصاد والتجارة
الناشر: جامعة عين شمس - كلية التجارة
المؤلف الرئيسي: Abd Rabo, Marwa Mohamed Abd Elghany (Auth)
المجلد/العدد: ع4
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2018
الصفحات: 731 - 798
DOI: 10.21608/JSEC.2018.39509
ISSN: 2636-2562
رقم MD: 1050471
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
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المستخلص: Purpose: Quality of Work Life (QWL) is a philosophy, a set of principles, which holds that employees are the most important resource in the organization, as the basis underlying QWL is the humanization of work which means developing a work environment that ensures dignity to the employees, stimulates their creative abilities, and facilitates self-growth. The purpose of this study therefore is to demonstrate the influence of QWL on Employee Engagement (EE) in Egyptian Electricity Transmission Company (EETC). Design/methodology/approach: The present study is an empirical study which is based on descriptive analytical method. Particularly, the research offers a holistic approach that takes human nature into account, presenting a proposed theoretical framework for the logical relationship between the research variables. The research population is represented in the electricity sector, while; the research sample is represented in EETC. In order to collect data effectively; the study follows the method of a comprehensive survey across all managers at higher, middle and executive management levels in the research sample under investigation. Findings: There are various results for this study, most important of which is decreasing in the degree of employee organization alignment, as the results of the study reveal that QWL in the EETC needs to be improved, where the analysis showed the declining of all dimensions of QWL in the EETC. The findings also identify the important relationship between QWL and EE in the EETC, as there is a direct strong relation between QWL and EE. Thus, the more engaged employee in each dimension of QWL, the higher their personal engagement will be. Research limitations/ implications: The limitations of this research are recognized, in particular the sample of this study was derived from mangers’ of public sector in Egypt, thus the findings of the study cannot be generalized until we include private sector. Nevertheless, the research is intended to identify the important relationship between QWL and EE, shed the light for the need for further researches. Consequently, the study offers a number of significant findings that contribute more broadly to QWL literature. Conclusions: Overall, results support the effect of QWL on EE, and the study recommends creating an organizational culture that put more focus on strategies that enhance QWL dimensions for the purposes of quality of life in the work place, to reach highly EE scores that a business hopes to achieve.

ISSN: 2636-2562

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