Impact of Soft Practices of Total Quality Management to on Individual Readiness for Change Based on Quality of Work Life Intermediary Role: An analytical Study of the Opinions of a Sample of Workers in the Maysan Oil Company
| المصدر: | مجلة القادسية للعلوم الإدارية والاقتصادية |
|---|---|
| الناشر: | جامعة القادسية - كلية الادارة والاقتصاد |
| المؤلف الرئيسي: | Abbas, Bushra Abdul Hamza (Author) |
| مؤلفين آخرين: | Aneed, Hossein Briou (Co-Author) |
| المجلد/العدد: | مج23, ع4 |
| محكمة: | نعم |
| الدولة: |
العراق |
| التاريخ الميلادي: |
2021
|
| الصفحات: | 45 - 58 |
| ISSN: |
1816-9171 |
| رقم MD: | 1235275 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Total Quality Management | Individual Readiness for Change | Quality of Work Life
|
| رابط المحتوى: |
الناشر لهذه المادة لم يسمح بإتاحتها. |
| المستخلص: |
Current research seeks to determine the impact of soft practices of total quality management as an independent variable across its dimensions (senior management support, customer focus, training and learning, supplier relationship, continuous improvement) on individual readiness for change as a dependent variable across its dimensions (management support, self-efficacy, suitability, Personal benefit) by mediating the quality of work life in its dimensions (physical work environment, occupational stress, career growth and development, social support, compensation and rewards, job characteristics), in the Maysan Oil Company, where the number of employees in the company is (833) employees of various specialties. As for the research sample, it included (292) individuals working in the company, and for the purpose of achieving the goal of the research, a questionnaire was adopted to collect data related to the research variables, and the descriptive analytical approach, and it was adopted in the research and the results were reached using a statistical program such as (SPSS.V.24). The (Amos.V.24) program found data analysis to reach conclusions, the most prominent of which was the existence of a correlation and impact relationship between the soft practices of total quality management on individual readiness for change through the mediating role of Quality of work life. |
|---|---|
| ISSN: |
1816-9171 |
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