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The Impact of Coping Strategies on Occupational Stress and Employees' Professional Mobility in Egyptian Hotels

المصدر: المجلة العلمية لكلية السياحة والفنادق
الناشر: جامعة الإسكندرية - كلية السياحة والفنادق
المؤلف الرئيسي: Elziny, Mohamed Nagi (Author)
مؤلفين آخرين: Kamel, Nancy (Co-Author)
المجلد/العدد: ع17, الإصدار2
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2020
الصفحات: 125 - 136
DOI: 10.21608/THALEXU.2020.36423.1025
ISSN: 2314-7024
رقم MD: 1102628
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Coping Strategies | Occupational Stress | Professional Mobility
رابط المحتوى:
صورة الغلاف QR قانون
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LEADER 02922nam a22002417a 4500
001 1843655
024 |3 10.21608/THALEXU.2020.36423.1025 
041 |a eng 
044 |b مصر 
100 |9 593531  |a Elziny, Mohamed Nagi  |e Author 
245 |a The Impact of Coping Strategies on Occupational Stress and Employees' Professional Mobility in Egyptian Hotels 
260 |b جامعة الإسكندرية - كلية السياحة والفنادق  |c 2020 
300 |a 125 - 136 
336 |a بحوث ومقالات  |b Article 
520 |b It can be stressful to work in the hospitality industry and many workers are vulnerable in terms of their poor working conditions On the other hand, in all aspects people in the hotel industry have to deal with clients from diverse options. The employee's mind should be free when dealing with all sorts of people and he should have stress-free environment to work with. So, people are responding to stress in different ways. Some coping strategies are much better than others and suffer fewer of stress's harmful effects. One of these harmful effects is professional mobility. From this perspective, the present study aims to explore the effects of employees' coping strategies (problem solving, social support and avoidance) on hotel occupational stress and to explain the mediating role of the occupational stress between coping strategies and professional mobility. This research reports the findings of a questionnaire survey from 207 employees in a sample of five star hotels. The investigated hotels were limited to five star hotels those located in Greater Cairo. This survey consisted of four 30 items based on seven-point likert -scale (from strongly disagree to strongly agree) was used to measure coping strategies dimensions, occupational stress and professional mobility intention from employees' perspectives. Six hypotheses were verified and five of them were supported. The results demonstrate that employees' coping strategies appears to have a strong relationship with the occupational stress in the hotel sector. Moreover, occupational stress has a strong positive impact on Egyptian hotel employees’ professional mobility intentions. 
653 |a الضغوط المهنية  |a التنقل المهني  |a إدارة الفنادق 
692 |b Coping Strategies  |b Occupational Stress  |b Professional Mobility 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |c 003  |e Journal of The Faculty of Tourism and Hotels  |f Al-Mağallah Al-ʿilmiyyaẗ Li Kulliyyaẗ Al- Siyaḥah wa Al-Fanādiq  |l 002  |m ع17, الإصدار2  |o 2045  |s المجلة العلمية لكلية السياحة والفنادق  |v 017  |x 2314-7024 
700 |9 593532  |a Kamel, Nancy  |e Co-Author 
856 |u 2045-017-002-003.pdf  |n https://thalexu.journals.ekb.eg/article_134648.html 
930 |d n  |p y  |q n 
995 |a HumanIndex 
999 |c 1102628  |d 1102628