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Benchmarking the Dimensions of the Balanced Scorecard and its Role in Measuring the Strategic Performance of Service Units: An Applied Study in the Iraqi Passport Affairs Directorate

المصدر: مجلة القادسية للعلوم الإدارية والاقتصادية
الناشر: جامعة القادسية - كلية الادارة والاقتصاد
المؤلف الرئيسي: Kadhim, Hayder Oudah (Author)
مؤلفين آخرين: Khalaf, Rawad Faeal (Co-Author)
المجلد/العدد: مج24, ع3
محكمة: نعم
الدولة: العراق
التاريخ الميلادي: 2022
الصفحات: 444 - 466
ISSN: 1816-9171
رقم MD: 1338903
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
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LEADER 02224nam a22002177a 4500
001 2095540
041 |a eng 
044 |b العراق 
100 |9 710269  |a Kadhim, Hayder Oudah  |e Author 
245 |a Benchmarking the Dimensions of the Balanced Scorecard and its Role in Measuring the Strategic Performance of Service Units:  |b An Applied Study in the Iraqi Passport Affairs Directorate 
260 |b جامعة القادسية - كلية الادارة والاقتصاد  |c 2022 
300 |a 444 - 466 
336 |a بحوث ومقالات  |b Article 
520 |b  The research aims to study the knowledge bases of the benchmarking the dimensions of the balanced scorecard and to indicate its role in measuring the strategic performance of service units, and to work on addressing weaknesses in performance and enhancing its strengths, in a manner that is compatible with modern environmental requirements. The research was applied in the Maysan and Basra passport offices, and a questionnaire was designed in line with the objectives of the research, and in order to test the research hypotheses, a questionnaire was designed and distributed to the individuals working in the research sample, and a set of appropriate statistical methods were used to test the hypotheses. The research reached a set of conclusions, the most important of which was that the external reference comparison of the dimensions of the BSC helps in diagnosing strengths and weaknesses in performance, and then taking the necessary measures to improve the strategic performance of service units. 
653 |a الاقتصاد العراقي  |a الأداء الاستراتيجي  |a بطاقة الأداء المتوازن  |a المؤسسات الخدمية 
700 |9 710270  |a Khalaf, Rawad Faeal  |e Co-Author 
773 |4 الاقتصاد  |4 إدارة الأعمال  |6 Economics  |6 Business  |c 031  |e Al-Qadisiyah Journal for Administrative & Economic Sciences  |f Maǧallaẗ al-qādisiyyaẗ li-l-ʻulūm al-idāriyyaẗ wa-al-iqtiṣādiyyaẗ  |l 003  |m مج24, ع3  |o 0478  |s مجلة القادسية للعلوم الإدارية والاقتصادية  |v 024  |x 1816-9171 
856 |u 0478-024-003-031.pdf 
930 |d n  |p y  |q n 
995 |a EcoLink 
999 |c 1338903  |d 1338903