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ِApplication of Total Quality Management in Private Healthcare Institutions: A Case-Based Study

المصدر: مجلة شمال إفريقيا للنشر العلمي
الناشر: الأكاديمية الأفريقية للدراسات المتقدمة
المؤلف الرئيسي: Zaatout, Hafed Idris (Author)
مؤلفين آخرين: Alshafei, Abdel-Malek Anwar (Co-Author)
المجلد/العدد: مج1, ع2
محكمة: نعم
الدولة: ليبيا
التاريخ الميلادي: 2023
الشهر: يونيو
الصفحات: 13 - 19
ISSN: 2959-4820
رقم MD: 1378549
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EduSearch, HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Tqm | Private Healthcare Institutions | Derna | Libya
رابط المحتوى:
صورة الغلاف QR قانون

عدد مرات التحميل

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LEADER 02563nam a22002417a 4500
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041 |a eng 
044 |b ليبيا 
100 |9 729523  |a Zaatout, Hafed Idris  |e Author 
245 |a ِApplication of Total Quality Management in Private Healthcare Institutions:  |b A Case-Based Study 
260 |b الأكاديمية الأفريقية للدراسات المتقدمة  |c 2023  |g يونيو 
300 |a 13 - 19 
336 |a بحوث ومقالات  |b Article 
520 |b Accessing healthcare services is an issue of the highest order since they have different quality criteria than other services because they are concerned with a person's life. This study aims to identify the application of total quality management (TQM) in private healthcare institutions and the difficulties they face in its implementation. One city served as the case study setting for 2021. Data were gathered using a self-administered questionnaire predesigned according to the objectives and hypotheses of the study. 50 employees from private healthcare institutions in Derna, a city in northeastern Libya, were chosen at random. The participants were asked to rate 25 statements on a Likert scale. The data were statistically analyzed using the SPSS program. A p-value below 0.05 was considered significant. This study found that private healthcare institutions in the city of Derna are keen to apply TQM, despite the difficulties and challenges they face. In order to ensure that the patient is satisfied with the standard of the medical care he receives and to understand his perspective on it, it is essential to emphasize the importance of maintaining an acceptable level of quality management (QM) and to make every effort to remove any obstacles that can adversely affect that. 
653 |a المؤسسات الصحية  |a الخدمات الصحية  |a إدارة الجودة الشاملة 
692 |b Tqm  |b Private Healthcare Institutions  |b Derna  |b Libya 
700 |9 729528  |a Alshafei, Abdel-Malek Anwar  |e Co-Author 
773 |4 العلوم الإنسانية ، متعددة التخصصات  |4 العلوم الاجتماعية ، متعددة التخصصات  |6 Humanities, Multidisciplinary  |6 Social Sciences, Interdisciplinary  |c 018  |e The North African Journal of Scientific Publishing  |f Mağallaẗ šimāl Ifrīqiyā li-l-našr al-ʿilmī  |l 002  |m مج1, ع2  |o 2461  |s مجلة شمال إفريقيا للنشر العلمي  |v 001  |x 2959-4820 
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995 |a EduSearch 
995 |a HumanIndex 
999 |c 1378549  |d 1378549