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The Impact of Responsible Marketing on Customer Orientation towards Islamic Banks in Algeria

المصدر: مجلة البشائر الاقتصادية
الناشر: جامعة طاهري محمد، بشار - كلية العلوم الاقتصادية والعلوم التجارية وعلوم التسيير
المؤلف الرئيسي: Teniou, Kenza (Author)
مؤلفين آخرين: Bezaze, Halima (Co-Author)
المجلد/العدد: مج10, ع2
محكمة: نعم
الدولة: الجزائر
التاريخ الميلادي: 2024
الشهر: جوان
الصفحات: 535 - 553
DOI: 10.33704/1748-010-002-032
ISSN: 2437-0932
رقم MD: 1476057
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
Traditional Marketing | Responsible Marketing | Islamic Marketing | Responsible Marketing Mix | Decision Making Process
رابط المحتوى:
صورة الغلاف QR قانون
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المستخلص: This study investigated the impact of responsible marketing on customers' orientations towards Islamic banks in Algeria. A sample of 162 participants was surveyed using an electronic questionnaire that included constructs of responsible marketing and the decision-making process. The results indicated that customers of Islamic banks in Algeria showed a stronger commitment to responsible marketing principles compared to those of traditional banks. Additionally, the study found a statistically significant effect of responsible individuals on customer orientation towards Islamic banks, which explained 32.1% of the variance. However, other variables related to responsible marketing mix elements did not show a statistically significant effect on customers' orientations towards Islamic banks in Algeria.

ISSN: 2437-0932