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Exploring The Role Of Internet Usagein Facilitating Marketing Activities : An Empirical Study Of UK Companies

المصدر: مجلة التجارة والتمويل
الناشر: جامعة طنطا - كلية التجارة
المؤلف الرئيسي: Eid, Riyad (Author)
مؤلفين آخرين: El Kassrawy, Yasser (Co - Author)
المجلد/العدد: ع4
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2013
الصفحات: 25 - 52
ISSN: 1110-4716
رقم MD: 650854
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
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المستخلص: The purpose of this research is to investigate the effects of the Internet me on marketing activities. Based on the previous literature, the effect of the Internet on marketing activities has been categorised into four basic dimensions, 1) customer relations ’ activities, 2) marketing performance, 3) marketing efficiency 4) customer targeting activities. However, few empirical studies have been done regarding customer relations and targeting activities that are affected by the use of the Internet, and the effect of that on marketing efficiency. By studying the practice of 123 UK companies, it has been found that the use of the Internet positively influences customer relations and targeting activities, marketing performanceand marketing efficiency.

ISSN: 1110-4716