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Examining The Morale Issues Among Hotel Personnel

المصدر: مجلة كلية التربية بالمنصورة
الناشر: جامعة المنصورة - كلية التربية
المؤلف الرئيسي: Abd Alaziz, Aishahwan (Author)
المجلد/العدد: ع60, ج1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2006
الشهر: يناير
الصفحات: 33 - 62
ISSN: 1110-9777
رقم MD: 682226
نوع المحتوى: بحوث ومقالات
قواعد المعلومات: EduSearch
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المستخلص: Today's business world is looking for all angles to shape and to promote the quality of their products and services. Personnel development is a major theme all organizations take into consideration in the modem era. This study reports on the importance of high personnel morale to the quality of work they do. This qualitative study involved interviews of four personnel in a small hotel. Data were analyzed using the constant comparative method. Based on the theoretical discussion and the conclusion of this study, there was strong evidence of the relationship between high morale of personnel and the quality of their work. The conclusion of this study supports the theoretical discussion that there is a correlation between high personnel morale and work quality.

ISSN: 1110-9777

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