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Exploring the Critical Success Factors Affecting the Management of Workforce Diversity in the Egyptian Hotels

المصدر: مجلة المنيا لبحوث السياحة والضيافة
الناشر: جامعة المنيا - كلية السياحة والفنادق
المؤلف الرئيسي: Dawood, Abdel Bary Ahmed Ali (Author)
مؤلفين آخرين: Mohsen, Mohamed Adel Mohamed Samy (Co-Author) , Ali, Al Fatema Fathalla Salama (Co-Author) , Mohamed, Hussein Mohamed Mohamed (Co-Author)
المجلد/العدد: مج3, ع2
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2018
الشهر: يونيو
الصفحات: 23 - 39
ISSN: 2357-0652
رقم MD: 983336
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Critical Success Factors | Workforce Diversity Management (WFDM) | Workforce Diversity (WFD) | HR Managers | Objectives | Outcomes | Challenges
رابط المحتوى:
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المستخلص: Organizations need to manage diversity at their workplace to create an inclusive and harmonious climate that enhances their reputation, which consequently helps them attract best employees in the market. Employees would feel valued, rewarded, and motivated while working in an organization that manage diversity. Managing diversity also is a key driver in employee engagement and commitment. It creates greater employee engagement which at the end leads to enhance intention to stay. This study is aimed to explore the critical success factors of workforce diversity management (WFDM) in the Egyptian hotels by conducting interviews with HR managers. The study found that managing workforce diversity (WFD) is significantly affected by success factors that should be controlled by hotel managers to effectively manage WFD. The study also found that managing WFD is significantly affected by several challenges.

ISSN: 2357-0652