The Relationship of Applying Electronic Payment Systems to Improving Banks Services Quality's from the Viewpoint of Bank's Employees: A Case Study of Commercial Banks in Algeria
| المصدر: | مجلة البشائر الاقتصادية |
|---|---|
| الناشر: | جامعة طاهري محمد، بشار - كلية العلوم الاقتصادية والعلوم التجارية وعلوم التسيير |
| المؤلف الرئيسي: | Benlakehal, Mohamed Amine (Author) |
| المجلد/العدد: | مج7, ع2 |
| محكمة: | نعم |
| الدولة: |
الجزائر |
| التاريخ الميلادي: |
2021
|
| الشهر: | أوت |
| الصفحات: | 849 - 864 |
| DOI: |
10.33704/1748-007-002-048 |
| ISSN: |
2437-0932 |
| رقم MD: | 1163259 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Electronic Payment Systems | Quality | Banking Services | Algerian Banks
|
| رابط المحتوى: |
عدد مرات التحميل
10
| المستخلص: |
This study aimed to identify the relationship of Applying Electronic Payment Systems to Improving the of banks services quality’s in Algeria from the viewpoint of bank’s employees. The researcher used the descriptive analytical method. A random sample of employees in banks was selected and a total of 45 responses were obtained with a recovery rate 75% for the questionnaire of the employees. Findings indicated that the Spearman correlation coefficient found to be low and negative, indicating a weak and inverse relationship between applying electronic payment systems and banks services quality’s in Algeria from the viewpoint of bank’s employees. |
|---|---|
| ISSN: |
2437-0932 |
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