Factors Affecting Customers' Acceptance of Wahda Bank E-Service in Libya
| المصدر: | مجلة اقتصاديات المال والأعمال |
|---|---|
| الناشر: | المركز الجامعي عبدالحفيظ بوالصوف ميلة - معهد العلوم الاقتصادية والتجارية وعلوم التسيير |
| المؤلف الرئيسي: | Brydan, Rashad N. (Author) |
| مؤلفين آخرين: | Abdulnabi, Miftah H. (Co-Author) |
| المجلد/العدد: | مج5, ع4 |
| محكمة: | نعم |
| الدولة: |
الجزائر |
| التاريخ الميلادي: |
2021
|
| الشهر: | ديسمبر |
| الصفحات: | 340 - 355 |
| DOI: |
10.37170/1986-005-004-016 |
| ISSN: |
2543-3784 |
| رقم MD: | 1228748 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Customers’ Acceptance | Online Banking | E-Services | Wahda Bank | Libya
|
| رابط المحتوى: |
عدد مرات التحميل
1
| LEADER | 02076nam a22002417a 4500 | ||
|---|---|---|---|
| 001 | 1976902 | ||
| 024 | |3 10.37170/1986-005-004-016 | ||
| 041 | |a eng | ||
| 044 | |b الجزائر | ||
| 100 | |a Brydan, Rashad N. |e Author |9 656448 | ||
| 245 | |a Factors Affecting Customers' Acceptance of Wahda Bank E-Service in Libya | ||
| 260 | |b المركز الجامعي عبدالحفيظ بوالصوف ميلة - معهد العلوم الاقتصادية والتجارية وعلوم التسيير |c 2021 |g ديسمبر | ||
| 300 | |a 340 - 355 | ||
| 336 | |a بحوث ومقالات |b Article | ||
| 520 | |b This study aims to identify and analyze factors that are affecting customers’ acceptance of Wahda online banking services in Libya. The study group sample was 250 of E-banking users, who were chosen randomly by the authors of this research. The study concluded that there was a considerable effect of Age Factor, E-Service Quality, E-Service Complexity, E-Service Skills and E-Reliability on the adoption of E-Banking services. Age Group Factor was the most effecting element on Libyan Wahda Bank Online Customers’, while E-Security issues were surprisingly the least influential factor. This study proved the importance and effectiveness of the of the following E-Service quality dimensions: E-Banking Ease of Use, E-Efficiency, E-Design, E-Cost Effectiveness, E-System Failure and denied the existence of the effect of E-Data Protection concerns on Customers’ adoption of E-banking. | ||
| 653 | |a الخدمات المصرفية |a الصيرفة الإلكترونية |a خدمة العملاء |a ليبيا | ||
| 692 | |b Customers’ Acceptance |b Online Banking |b E-Services |b Wahda Bank |b Libya | ||
| 700 | |a Abdulnabi, Miftah H. |e Co-Author |9 656449 | ||
| 773 | |4 الاقتصاد |6 Economics |c 016 |e Finance and Business Economies Review |f Mağallaẗ iqtiṣādiyat al-māl wa al-aՙmāl |l 004 |m مج5, ع4 |o 1986 |s مجلة اقتصاديات المال والأعمال |v 005 |x 2543-3784 | ||
| 856 | |u 1986-005-004-016.pdf | ||
| 930 | |d y |p y |q n | ||
| 995 | |a EcoLink | ||
| 999 | |c 1228748 |d 1228748 | ||
عناصر مشابهة
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