ارسل ملاحظاتك

ارسل ملاحظاتك لنا







استخدام ممارسي العلاقات العامة بالمؤسسات الحكومية السعودية لشبكة تويتر في معرفة تصورات الجمهور السعودي نحو الخدمات المقدمة: دراسة مسحية

العنوان بلغة أخرى: The Use of Public Relations Workers in the Saudi Government Institutions of Twitter Network in the Knowledge of the Saudi Public Perceptions about Services
المصدر: المجلة العربية للاعلام والاتصال
الناشر: الجمعية السعودية للاعلام والاتصال
المؤلف الرئيسي: بسيوني، عمرو عادل (مؤلف)
المؤلف الرئيسي (الإنجليزية): Basuony, Amro Adel
مؤلفين آخرين: بن بلقاسم، الحبيب بن غلام (مشرف)
المجلد/العدد: ع36
محكمة: نعم
الدولة: السعودية
التاريخ الميلادي: 2023
الشهر: ديسمبر
الصفحات: 297 - 339
ISSN: 1658-8835
رقم MD: 1445293
نوع المحتوى: بحوث ومقالات
اللغة: العربية
قواعد المعلومات: HumanIndex
مواضيع:
كلمات المؤلف المفتاحية:
Public Relations | Governmental Institutions | Twitter Network
رابط المحتوى:
صورة الغلاف QR قانون

عدد مرات التحميل

29

حفظ في:
LEADER 03995nam a22002417a 4500
001 2191291
041 |a ara 
044 |b السعودية 
100 |9 766026  |a بسيوني، عمرو عادل  |e مؤلف  |g Basuony, Amro Adel 
245 |a استخدام ممارسي العلاقات العامة بالمؤسسات الحكومية السعودية لشبكة تويتر في معرفة تصورات الجمهور السعودي نحو الخدمات المقدمة:  |b دراسة مسحية 
246 |a The Use of Public Relations Workers in the Saudi Government Institutions of Twitter Network in the Knowledge of the Saudi Public Perceptions about Services 
260 |b الجمعية السعودية للاعلام والاتصال  |c 2023  |g ديسمبر 
300 |a 297 - 339 
336 |a بحوث ومقالات  |b Article 
520 |b The study aims to identify the extent of the use of Twitter network by public relations departments of government institutions in their various communicative activities, monitor-ing, description and explaining the methods of public relations departments interaction with the public who deal with government institutions and their accounts on social net-works to learn about their perceptions towards the services provided, in addition to identifying the communicative methods practiced by public relations departments with the responsible departments within government institutions to know the public’s perceptions towards the services provided, and to ensure the upgrading of these services. The study methodology and tools: A qualitative approach was adopted using a questioner survey Key findings: • The results showed that (88.2%) of public relations employees acknowledge the availability of the internet by the institution to its employees, and (48.2%) of them use the internet at a rate of two to five hours, and that all selected government institutions have an official account on the Twitter network at a rate of (100 %). • The results showed that (88.2%) of public relations employees acknowledge the availability of the internet by the institution to its employees, and (48.2%) of them use the internet at a rate of two to five hours, and that all selected government institutions have an official account on the Twitter network at a rate of (100 %). • The results indicated that (65.6%) believe that the higher management's understanding of the importance of Twitter in public relations activity is "significant", and the majority of the study community reported the presence of the higher management's interest in training them on using the Internet and social media in public relations. • The study concluded that, communication with the Foundation through its official ac-counts on Twitter comes in the first order among the communication methods used by the public to interact with the Public Relations Department with an average of (4.73), while visiting the Foundation came in the second order with an average ac-count of (4.12). • E-mail ranks first among the methods used by a public relations practitioner to communicate with senior administration with a relative importance of (69%), followed by - in the second place- holding a meetings inside the institution with a relative importance of (60.5%). 
653 |a ممارسو العلاقات العامة  |a شبكات التواصل الاجتماعي  |a المنظمات السياسية  |a التكنولوجيا الرقمية  |a الجمهور السعودي 
692 |b Public Relations  |b Governmental Institutions  |b Twitter Network 
700 |9 192606  |a بن بلقاسم، الحبيب بن غلام  |e مشرف  |g Balqasem, Habib 
773 |4 الاتصالات  |6 Communication  |c 007  |e Arabian Journal of Media and Communication  |f almajalat alearabiat lilaealam walaitisal  |l 036  |m ع36  |o 0978  |s المجلة العربية للاعلام والاتصال  |v 000  |x 1658-8835 
856 |u 0978-000-036-007.pdf 
930 |d y  |p y  |q n 
995 |a HumanIndex 
999 |c 1445293  |d 1445293