Information and Communication Technology "ICT" in the Phenomenon of Attrition in Algerian Banking Sector
| المصدر: | مجلة البشائر الاقتصادية |
|---|---|
| الناشر: | جامعة طاهري محمد، بشار - كلية العلوم الاقتصادية والعلوم التجارية وعلوم التسيير |
| المؤلف الرئيسي: | Bekhti, Abdelmadjid (Author) |
| مؤلفين آخرين: | Reguieg Issad, Driss (Co-Author) |
| المجلد/العدد: | مج10, ع2 |
| محكمة: | نعم |
| الدولة: |
الجزائر |
| التاريخ الميلادي: |
2024
|
| الشهر: | جوان |
| الصفحات: | 554 - 566 |
| DOI: |
10.33704/1748-010-002-033 |
| ISSN: |
2437-0932 |
| رقم MD: | 1476069 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Algeria | Attrition | Banking Sector | Human Resources Management | Technology
|
| رابط المحتوى: |
| المستخلص: |
This paper examines the phenomenon of attrition in the banking sector in Algeria. It explores the personal, psychological, institutional, and environmental factors contributing to attrition, as well as its impacts on employee performance, quality of work, and the reputation and efficiency of the banking sector. Strategies to address attrition are discussed, including the role of human resources management and the use of technology and innovation to improve the work environment. The study utilizes qualitative methods like interviews and documentation analysis. Findings indicate that managing attrition requires improving leadership, providing training, implementing motivation policies, and leveraging technology to enhance operations and customer experience. |
|---|---|
| ISSN: |
2437-0932 |
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