المستخلص: |
Performance appraisals are normally used in Kuwaiti public as a basis for administrative decisions such as employee promotion, transfer, and allocation of financial rewards, including employee development, identification of training needs and performance feedback, and personnel research. However, appraisal performance practices in Kuwait have been observed as faulty and problematic. This study explored the perceptions of a sample of public service employees in Kuwait working in different departments (N=250). In particular, the study attempted to identify the attitude differences between the public managers and their subordinates towards the performance appraisal system. More specifically, the study was designed to explore employees' attitudes about the need for a performance appraisal system, the key aspects of the current performance appraisal instrument, the purposes for which the performance appraisal should be used, the utilization of the performance appraisal results, and the helpfulness of performance appraisal in upgrading productivity. A questionnaire was developed to acquire data from managers and subordinates in randomly selected public sectors and departments in Kuwaiti civil service. Findings indicated that the current performance appraisal system in Kuwait suffers from substantial shortcomings that make the system unable to achieve optimal effective performance practices in Kuwaiti public service. Recommendations were set forward based on an extensive review of literature and the findings from the survey used in this study.
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