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الرئيسية > The Relationship between Job B...>الوصف

The Relationship between Job Burnout and Contextual Job Performance in Chained and Independent Hotels: A Study of Egyptian Hotels

المصدر: مجلة المنيا لبحوث السياحة والضيافة
الناشر: جامعة المنيا - كلية السياحة والفنادق
المؤلف الرئيسي: Mohsen, Mohamed A. M. S. (Author)
مؤلفين آخرين: Abd El-Salam, Muhammad Abd El-Monem Ebraheem (Co-Author)
المجلد/العدد: مج2, ع2
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2017
الشهر: ديسمبر
الصفحات: 99 - 129
ISSN: 2357-0652
رقم MD: 934348
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: HumanIndex
مواضيع:
الاحتراق الوظيفي | الأداء الوظيفي | المؤسسات الفندقية | مصر
كلمات المؤلف المفتاحية:
Job Burnout | Contextual Job Performance | Employees | Chained Hotels | Independent Hotels
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المستخلص: Job burnout is a syndrome that involves depersonalization, emotional exhaustion, and a sense of low personal accomplishment. Previous studies have found negative correlation between job burnout and job performance. However, there is lack of literature that explores the nature of this relation in terms of burnout, contextual job performance, specifically in the hospitality industry. Therefore, the purpose of this study is to identify the relation between job burnout, contextual job performance of hotel employees in Egypt, and hotel type. The study utilized two measurement instruments to measure Job burnout and contextual job performance. Out of500forms distributed, 300forms were successfully filled out and collected. The study found that hotel type, job burnout, and contextual job performance are strongly linked. This study is the first empirical study in Egypt that focuses on the relation between job burnout and contextual job performance in the hospitality industry.
ISSN: 2357-0652

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