Corporate Social Responsibility and its Impact on Customer Perception & Loyalty
| المصدر: | المجلة العلمية للدراسات التجارية والبيئية |
|---|---|
| الناشر: | جامعة قناة السويس - كلية التجارة بالاسماعيلية |
| المؤلف الرئيسي: | Kamel, Ashraf Saber (Author) |
| المجلد/العدد: | مج11, ع1 |
| محكمة: | نعم |
| الدولة: |
مصر |
| التاريخ الميلادي: |
2020
|
| الصفحات: | 1 - 16 |
| DOI: |
10.21608/JCES.2020.119752 |
| ISSN: |
2090-3782 |
| رقم MD: | 1050457 |
| نوع المحتوى: | بحوث ومقالات |
| اللغة: | الإنجليزية |
| قواعد المعلومات: | EcoLink |
| مواضيع: | |
| كلمات المؤلف المفتاحية: |
Business Ethics | Corporate Social Responsibility | Business Practices | Competitive Advantage
|
| رابط المحتوى: |
عدد مرات التحميل
55
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| 024 | |3 10.21608/JCES.2020.119752 | ||
| 041 | |a eng | ||
| 044 | |b مصر | ||
| 100 | |9 568854 |a Kamel, Ashraf Saber |e Author | ||
| 245 | |a Corporate Social Responsibility and its Impact on Customer Perception & Loyalty | ||
| 260 | |b جامعة قناة السويس - كلية التجارة بالاسماعيلية |c 2020 | ||
| 300 | |a 1 - 16 | ||
| 336 | |a بحوث ومقالات |b Article | ||
| 520 | |b The concept of business ethics began in the 1960s as corporations became more aware of a rising consumer-based society that showed concerns regarding the environment, social causes, and corporate responsibility. The increased focus on so-called social issues was a hallmark of the decade. Since that time period, the concept of business ethics has evolved. Business ethics goes beyond just a moral code of right and wrong; it attempts to reconcile what companies must do legally versus maintaining a competitive advantage over other businesses. Firms display business ethics in several ways. Business ethics refers to implementing appropriate business policies and practices with regard to arguably controversial subjects. Business ethics are supposed to ensure a certain level of trust between consumers and corporations, guaranteeing the public fair and equal treatment. This article attempts to analyze the impact of one of the most significant & crucial aspects of business ethics; Corporate Social Responsibility, and elaborates its effects on consumers’ behavior as well as employees. | ||
| 653 | |a المسؤولية الإجتماعية للشركات |a أخلاقيات العمل |a الميزة التنافسية | ||
| 692 | |b Business Ethics |b Corporate Social Responsibility |b Business Practices |b Competitive Advantage | ||
| 773 | |4 إدارة الأعمال |6 Business |c 021 |e Journal of Commercial & Environmental Studies (JCES) |f Al-Mağallah Al-ʿilmiyyaẗ Lil Dirāsāt Al-Tuğāriyyaẗ wa Al-Buḥūṯ Al-Bī’iyyaẗ |l 001 |m مج11, ع1 |o 0335 |s المجلة العلمية للدراسات التجارية والبيئية |v 011 |x 2090-3782 | ||
| 856 | |u 0335-011-001-021.pdf |n https://jces.journals.ekb.eg/article_119752.html | ||
| 930 | |d y |p y |q n | ||
| 995 | |a EcoLink | ||
| 999 | |c 1050457 |d 1050457 | ||
عناصر مشابهة
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An Investigation of Corporate Social Responsibility Practices by Jordanian Banks: Impacts Over Customer Loyalty
بواسطة: العفيشات، قصي عمر عبدالعزيز منشور: (2021) -
An Investigation of Corporate Social Responsibility over Corporate Performance: The Mediating Roles of Customer Satisfaction and Corporate Reputation
بواسطة: المومني، يزن هاشم محمد منشور: (2021) -
The Impact of Corporate Social Responsibility Dimensions on Sustainable Competitive Advantage in Lafarge Holcim M’Sila
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Studying the Influence of Airlines Corporate Social Responsibility on Consumers Loyalty
بواسطة: Khairat, Ghada Mohamed منشور: (2014) -
Employee Perception of Ethical Corporate Social Responsibility on Organizational Performance: The Role of Intellectual Capital, and Employees’ Innovative Work Behavior
بواسطة: Shareef, Raad A. منشور: (2023)
