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Corporate Social Responsibility and its Impact on Customer Perception & Loyalty

المصدر: المجلة العلمية للدراسات التجارية والبيئية
الناشر: جامعة قناة السويس - كلية التجارة بالاسماعيلية
المؤلف الرئيسي: Kamel, Ashraf Saber (Author)
المجلد/العدد: مج11, ع1
محكمة: نعم
الدولة: مصر
التاريخ الميلادي: 2020
الصفحات: 1 - 16
DOI: 10.21608/JCES.2020.119752
ISSN: 2090-3782
رقم MD: 1050457
نوع المحتوى: بحوث ومقالات
اللغة: الإنجليزية
قواعد المعلومات: EcoLink
مواضيع:
كلمات المؤلف المفتاحية:
Business Ethics | Corporate Social Responsibility | Business Practices | Competitive Advantage
رابط المحتوى:
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024 |3 10.21608/JCES.2020.119752 
041 |a eng 
044 |b مصر 
100 |9 568854  |a Kamel, Ashraf Saber  |e Author 
245 |a Corporate Social Responsibility and its Impact on Customer Perception & Loyalty 
260 |b جامعة قناة السويس - كلية التجارة بالاسماعيلية  |c 2020 
300 |a 1 - 16 
336 |a بحوث ومقالات  |b Article 
520 |b The concept of business ethics began in the 1960s as corporations became more aware of a rising consumer-based society that showed concerns regarding the environment, social causes, and corporate responsibility. The increased focus on so-called social issues was a hallmark of the decade. Since that time period, the concept of business ethics has evolved. Business ethics goes beyond just a moral code of right and wrong; it attempts to reconcile what companies must do legally versus maintaining a competitive advantage over other businesses. Firms display business ethics in several ways. Business ethics refers to implementing appropriate business policies and practices with regard to arguably controversial subjects. Business ethics are supposed to ensure a certain level of trust between consumers and corporations, guaranteeing the public fair and equal treatment. This article attempts to analyze the impact of one of the most significant & crucial aspects of business ethics; Corporate Social Responsibility, and elaborates its effects on consumers’ behavior as well as employees. 
653 |a المسؤولية الإجتماعية للشركات  |a أخلاقيات العمل  |a الميزة التنافسية 
692 |b Business Ethics  |b Corporate Social Responsibility  |b Business Practices  |b Competitive Advantage 
773 |4 إدارة الأعمال  |6 Business  |c 021  |e Journal of Commercial & Environmental Studies (JCES)  |f Al-Mağallah Al-ʿilmiyyaẗ Lil Dirāsāt Al-Tuğāriyyaẗ wa Al-Buḥūṯ Al-Bī’iyyaẗ  |l 001  |m مج11, ع1  |o 0335  |s المجلة العلمية للدراسات التجارية والبيئية  |v 011  |x 2090-3782 
856 |u 0335-011-001-021.pdf  |n https://jces.journals.ekb.eg/article_119752.html 
930 |d y  |p y  |q n 
995 |a EcoLink 
999 |c 1050457  |d 1050457